Last updated: July 21st, 2026. This Privacy Policy explains how Semaa House collects, uses, discloses, and protects your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information when you use our Site or place an order:

• Contact information: name, shipping address, billing address, email address, and phone number.

• Age verification information: date of birth and, where required, a copy of government-issued identification.

• Order information: products purchased, order value, and order history.

• Payment-related information: e-Transfer confirmation details necessary to match and verify payment (we do not collect or store banking passwords or security answers).

• Technical information: IP address, browser type, device information, and cookies collected automatically when you browse our Site.

2. How We Use Your Information

We use the personal information we collect to:

• Verify your age and eligibility to purchase age-restricted products;

• Process, confirm, and ship your orders;

• Communicate with you about your order, including confirmations, shipping updates, and customer service inquiries;

• Detect, prevent, and investigate fraud or misuse of the Site;

• Comply with legal and regulatory obligations, including record-keeping requirements related to age-restricted product sales;

• Improve our Site and product offerings.

3. Age Verification Records

Where we collect a copy of government-issued identification for age verification purposes, this information is treated as sensitive and is used solely to confirm eligibility to purchase. It is stored securely and retained only as long as necessary to meet verification and legal record-keeping obligations, after which it is securely deleted.

4. Cookies & Tracking Technologies

Our Site may use cookies and similar tracking technologies to remember your preferences, understand how visitors use the Site, and improve functionality. You can adjust your browser settings to refuse cookies, though some parts of the Site may not function properly as a result.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Shipping carriers (Canada Post and, where necessary, FedEx) to fulfill and deliver your order;

• Service providers who assist us in operating the Site, provided they are bound by confidentiality obligations consistent with this policy;

• Legal or regulatory authorities where required by law, such as to demonstrate compliance with age-restricted sales regulations.

6. Data Storage & Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, age-verification record-keeping, and compliance with applicable legal and tax obligations. When no longer needed, information is securely deleted or anonymized.

8. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you;

• Request correction of inaccurate or incomplete information;

• Withdraw consent for certain uses of your information, subject to legal or contractual restrictions (note: withdrawing consent for age-verification data may prevent us from completing your order);

• Ask questions or file a complaint about our handling of your personal information.

To exercise any of these rights, please contact us using the information in Section 10 below.

9. Children’s Privacy

This Site and its products are intended solely for individuals 19 years of age or older. We do not knowingly collect personal information from anyone under the legal minimum age. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

• Email: Semaahouse@gmail.com

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated “Last updated” date.